The National Safety and Quality Mental Health Standards for Community Managed Organisations are designed to ensure that community-managed organisations (CMOs) in Australia provide safe, high-quality mental health services.
These standards developed by the Australian Commission on Safety and Quality in Health Care encompass 82 specific actions across several key areas including governance and leadership, person-centred care, safety and quality improvement, workforce, information management, diversity and cultural competence, partnerships and integration, and rights and responsibilities.
The key objectives of the NSQMHCMO standards are to protect consumers by safeguarding individuals from potential harm associated with mental health services, providing a consistent level of care through quality assurance and continual improvement of service quality.
Implementing the NSQMHCMO standards demonstrates a significant commitment to delivering safe, high-quality, and consumer-centred care by a community managed organisation.
CertCrowd provides a simple, practical and affordable approach to the implementation and compliance with NSQMHCMO standards. Whether your organisation needs a system, assistance to implement all or parts of the framework, or need to get audited or certified; CertCrowd has the solutions for you.
Get a NSQMHCMO system in place with CertCrowd quickly and simply, follow our Start-Up Guide or engage with our consultants for a guaranteed compliance process, you'll be ready for your audit in days or a few weeks - not months or years.
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Implement your NSQMHCMO system with minimal hassle with CertCrowd. CertCrowd comes with all the policies and procedures, actions, assessments, internal audits, risk assessments, incident management and reports you need, follow our Start-Up Guide or get us to help you customise your system to your specific needs and processes.
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Ensure all of the NSQMHCMO compliance tasks including internal audit, management review, corrective action, and risk assessments are completed and up to date - your CertCrowd system helps ensure you comply and your organisation is audit ready.
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The frameworks, implement one or many frameworks instantly and comply with the standard or framework today - including ISO 9001, ISO 27001, NIST, ISO 14001, etc.
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Manage assets, competence, legal, risk, employee and suppliers through our registers, including actions to review, inspect, calibrate or renew.
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Create actions for inspections, audits, reviews and assessments, ensuring tasks are allocated and completed - stay compliant by scheduling actions weekly, monthly, or annually as required.
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Manage incidents, corrective actions, non-conformity, change requests and breaches. Create forms and workflows to report and resolve any type of issue.
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Undertake risk assessments with a simple and flexible process. Manage risks and controls your way by mapping your process into our flexible software.
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Build a Quality Manual, Information Security Management System, or HSEQ Manual in minutes utilising our AI generated Manual. Link policies and procedures to actions and frameworks.
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Build custom reports and schedule reports to be delivered straight to your inbox. Stay on top of the system and your team with dashboard reporting, highlighting areas to focus on.
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Schedule alerts - daily, weekly or monthly to ensure you never miss an action or task. Alert stakeholders in real time to significant issues. Message staff in-app and resolve compliance questions fast.
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Download our compliance checklists and see how compliant your system is - learn about the requirements of the standard with our plain English checklist.
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Check out our YouTube channel for video resources on using CertCrowd, managing risk, staying compliant and some fun as well.
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Read articles by industry experts on all things ISO, certification, risk, compliance and GRC.
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